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DanWeiss
Joined: 24 Jun 2008 Posts: 2296 Location: Connecticut, USA
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Posted: Sat Jul 24, 2010 1:07 am Post subject: |
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Promotion has given me tremendous service over the years, whether w/in warrantee or outside. Honestly, I had only one warrantee issue with a failed seam and they made a repair without charge.
Promotion will custom tailor a wetsuit to fit your body. I don't know of any other wetsuit brand that goes to that end. And it's important, as fit is everything.
Anyway, why would anyone expect a free replacement outside the warrantee period? We don't expect that with automobiles, or electronics, or refrigerators, why with wetsuits? |
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parups-dragoy
Joined: 27 May 2011 Posts: 1
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Posted: Fri Jul 08, 2011 10:47 am Post subject: Re: ProMotion Suits weld themselfs together when hot and wet. |
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richp wrote: | Has anybody experienced this issue? |
I am the original poster. I have my suit and it sticks. All I want is a refund or a new suit. Simple as that. My first post that said thiefs was a bit harsh and I made it nicer.
Simple simon. I have a defective suit. They admit they had a bad batch, I want my money back. They can have the suit. I have a little boy and I have no time to dry and hang it up.
It is getting hot again in the gorge and I just know it will weld itself together again. |
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philodog
Joined: 28 Apr 2000 Posts: 210
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Posted: Sat Jul 09, 2011 9:23 am Post subject: |
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I hate dissing a local company that is obviously trying their best but I have seen so many fellow sailors` ProMotion wetsuits fall apart over the years that I would never buy one (I do love the wetsuit beanies though). I`ve used O`Neill suits since the 80`s and Excel suits more recently and have never had a warranty issue. They just plain wear out after several years of use and abuse. Sorry, just my 2 cents. |
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