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New site is a disapointment

 
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trevor



Joined: 15 May 1998
Posts: 2

PostPosted: Tue Apr 18, 2000 11:22 am    Post subject: New site is a disapointment Reply with quote

Its not as functional as Call of the Wind.
There is no way to get back to the company. I tried. The e-mail address does not work. The 800 number transfers to another number that has been disconnected. With this insensitivity, you are going to lose your Windcall customers. I doubt you will even have the imagination to read this page.
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pray4wind



Joined: 10 Apr 2000
Posts: 5

PostPosted: Tue Apr 18, 2000 11:55 am    Post subject: RE: New site is a disapointment Reply with quote

I totally agree! In addition, it takes too many links to get to the site and too many links to get to another one. The sites need to be listed again, not on a map.
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content



Joined: 20 Mar 2000
Posts: 5

PostPosted: Wed Apr 19, 2000 12:19 pm    Post subject: RE: New site is a disapointment Reply with quote

Hey guys, its the iWindsurf.com crew here. Well, were just a small group of windsurfers trying to make a cool site, and were doing our best with this thing. So you can feel free to cut us some slack. We are taking ALL of your feedback and using it to make our site better. The 800# works fine: 800-WINDCALL (800-946-3225) - you can talk to Jim just like you always have. Also, the email address works fine: support@iwindsurf.com. As far as being insensitive, I hope were proving thats not true. And, as far as having the imagination to read your comments on these pages, weve got it. We can understand your frustration - not everything has been working right, and there are plenty of things were working on to make the site better. Just keep the feedback flowing! Thanks.

***************
I totally agree! In addition, it takes too many links to get to the site and too many links to get to another one. The sites need to be listed again, not on a map.
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Keith



Joined: 07 Mar 2000
Posts: 104

PostPosted: Wed Apr 19, 2000 5:01 pm    Post subject: Tips for new users Reply with quote

TIP #1: To jump from site to site, just use the Switch Site drop down in the left nav. For example, if you want to see the wind graph for Site A, and then compare immediately to Site B -- use the drop down and you are there instantly. Also works for region to region in the example of snapshot maps or region bar graphs.

TIP #2: Bookmark you Region Snapshot.

TIP #3: Be patient, we are perfecting the new system. Help us with constructive feedback.

iW Support.
support@iwindsurf.com
feedback@iwindsurf.com
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