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ProMotion Suits weld themselfs together when hot and wet.
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richp



Joined: 04 Jun 2009
Posts: 2

PostPosted: Tue Jul 20, 2010 5:15 pm    Post subject: ProMotion Suits weld themselfs together when hot and wet. Reply with quote

Has anybody experienced this issue?

Last edited by richp on Wed Jul 21, 2010 10:11 am; edited 1 time in total
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ckeller



Joined: 21 May 2002
Posts: 5

PostPosted: Tue Jul 20, 2010 5:41 pm    Post subject: Reply with quote

Same thing happened to one of my promotion suits, I was able to carefully pull it apart so the damage was minimal but it still sucks. I think they have gone away from that material now but they should replace all suits made with that material free of charge!!
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SlightlySalty



Joined: 19 Jul 2008
Posts: 92

PostPosted: Tue Jul 20, 2010 5:41 pm    Post subject: Reply with quote

I also experienced the same thing with my suits.

Last edited by SlightlySalty on Fri Jul 23, 2010 12:15 am; edited 2 times in total
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bob1



Joined: 27 Apr 1998
Posts: 100
Location: San Carlos, CA

PostPosted: Tue Jul 20, 2010 7:40 pm    Post subject: Reply with quote

Same thing happened to me last season -- I really had to push them hard to acknowlege defect and eventually replace the damaged portion (but without future warranty). I'm done with Promotion after 15+ years . . . they won't last long if they don't stand behind their products.

Incidentally, I noticed the new portion of replaced suit has printed warning notice that says not to leave inside-out in the sun or something to that effect. WTF? What sailer/surfer doesn't leave his/her wet wetsuit to dry in the sun inside out for awhile at the end of the day. Impracticle and rediculous. Be warned . . .
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RogerBarnaby



Joined: 01 Jul 2006
Posts: 4

PostPosted: Tue Jul 20, 2010 7:43 pm    Post subject: Reply with quote

I had the same problem with a Promotion wet suit, twice. I have been a loyal customer for 15 years, but no more.

First time, happened when suit was left inside out wet. Suit was 6 months old. Promotion only offered to give me a discount on a new suit. I learned my lesson about allowing them to dry inside-out.

The second time happened 2 weeks ago. I rolled up (completely dry) wet suit to pack for drive to gorge (from texas). Suit stuck to itself, Promotion offered to patch, but only patched one side, rip on opposing side was not repaired when I picked up suit.

I feel that because these problems were due to faulty material, Promotion should have gone the extra mile to earn customer lloyalty

Roger.
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vmaher2045



Joined: 15 May 2006
Posts: 29

PostPosted: Tue Jul 20, 2010 8:02 pm    Post subject: Reply with quote

My two cents for what it's worth.

I bought a few promotion wetsuits with good results and reccomended them to others. Until my last suit. I bought a new suit made with ADV windskin material. I could have bought an older suit for a sale price but I wanted the new material after looking at their web site..

This suit started falling apart from the get go. The seams failed but worse there was cracking and checking on lots of areas of the suit. Leaked like a sieve. I called them and they told me the new material was more delicate and couldn't be exepcted to last as long as the old material. They offered me 20% toward a new suit. ADV doesn't sound very advanced to me. Decided not to get another suit from them.
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westender



Joined: 02 Aug 2007
Posts: 642
Location: Portland / Gorge

PostPosted: Tue Jul 20, 2010 8:52 pm    Post subject: Holy Shit Reply with quote

WOW!! Good to know. News travels slow to the Westend. I ,,, and Everyone? I know has a, or several, Pro Mo suits and have never had a problelm that I ever heard about????? Shocked Shocked Shocked
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STAUDA



Joined: 06 Apr 2000
Posts: 14

PostPosted: Wed Jul 21, 2010 10:14 am    Post subject: Reply with quote

Yeah,
I've got 3 of their suits right now and they have all stuck together to variable degrees. I've also used their suits for 15+ years and like to keep my business local but this new material isn't working for me. I will be moving on once these suits wear out. (which is happening quickly)
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stevemadere



Joined: 15 Jun 2000
Posts: 12

PostPosted: Wed Jul 21, 2010 10:15 am    Post subject: who is better? Reply with quote

Yeah, promotion's warranty service is the worst
except for every other wetsuit company.

I had a similar experience with a $350 ONeill wetsuit (The shoulders
began to spontaneously crack) except
their warranty is absolutely ridiculous.

It is 12 months from purchase, you have to have the original receipt
and THEY WILL NOT TALK TO YOU.

You are expected to just pack up your suit with an explanatory
note, send it off to their warranty service address and pray that
you get some kind of response.

I sent it in, the cracked panels were replaced and 8 months later
they cracked again. Of course, it was out of warranty by that time
so they wouldn't fix it again.

In this particular case I would have LOVED to have Promotion's
warranty service. Just bring it in to the shop and they fix it no
questions asked. Since the only place to buy it is the HR shop, they
don't even require a receipt (assuming you have the suit of course).

All wetsuits have the potential of requiring repairs. With any other
wetsuit I've seen, you are just screwed when you need them.
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Larry.Lampshade



Joined: 10 Apr 2000
Posts: 18

PostPosted: Wed Jul 21, 2010 10:26 am    Post subject: Go Billabong - they are great! Reply with quote

very flexible, and blocks all wind without the windskin.
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