myiW Current Conditions and Forecasts Community Forums Buy and Sell Services
 
Hi guest · myAccount · Log in
 SearchSearch   ProfileProfile   Log in to check your private messagesLog in to check your private messages   RegisterRegister 
I am getting this error under dynamic graphs
Goto page 1, 2  Next
 
Post new topic   Reply to topic    iWindsurf Community Forum Index -> Southwest USA, Hawaii, Mexico
View previous topic :: View next topic  
Author Message
ctuna



Joined: 27 Jun 1995
Posts: 1125
Location: Santa Cruz Ca

PostPosted: Thu Jul 31, 2014 6:45 pm    Post subject: I am getting this error under dynamic graphs Reply with quote

We're sorry, there was a problem retrieving data for this station (412). Please try again later. It is happening on all the stations I have tried.
It started today about noon and is still going on now a 4:30 . If you go to regular graphs things work OK.
I have tried deleting my cookies and reloading them but the problem persists
Any body else having this problem? I like using the dynamic graphs better
as it gives predicted wind ranges. I suspect one of the reporting services
might be down.
Back to top
View user's profile Send private message
windward1



Joined: 18 Jun 2000
Posts: 1400

PostPosted: Thu Jul 31, 2014 7:23 pm    Post subject: Reply with quote

I have experienced the same problem.
Back to top
View user's profile Send private message
geohaye



Joined: 03 Apr 2000
Posts: 1437

PostPosted: Thu Jul 31, 2014 7:56 pm    Post subject: Reply with quote

As always, make sure you report bugs directly to the iWindsurf team:
http://help.weatherflow.com/anonymous_requests/new
Back to top
View user's profile Send private message Visit poster's website
ctuna



Joined: 27 Jun 1995
Posts: 1125
Location: Santa Cruz Ca

PostPosted: Thu Jul 31, 2014 8:28 pm    Post subject: All I am getting from support is automated responses so far. Reply with quote

All I am getting from support is automated responses so far.
And I have sent them 4 or 5 descriptions of the problem.
sent to WeatherFlow <support@weatherflow.com>
Back to top
View user's profile Send private message
david



Joined: 19 Aug 1995
Posts: 132
Location: WeatherFlow Staff

PostPosted: Thu Jul 31, 2014 9:51 pm    Post subject: Reply with quote

All looks good from this end. What specific URL is giving you troubles?
Back to top
View user's profile Send private message
ctuna



Joined: 27 Jun 1995
Posts: 1125
Location: Santa Cruz Ca

PostPosted: Thu Jul 31, 2014 10:19 pm    Post subject: I am at the old iwindsurf site Reply with quote

I am at the old iwindsurf site
When I select any site for history and the dynamic graph
It looks like it's going to display then it gives the error message
I indicated. Its still doing it do you want screen captures where do I send them . It seems to do it on all the sites on my normal list of bay area sites.

http://www.iwindsurf.com

Everything works under classic graphs but when you go to dynamic graphs
that's when the error occurs.
Already tried deleting cookies.

http://www.iwindsurf.com/windandwhere.iws?regionID=163&siteID=1427

We're sorry, there was a problem retrieving data for this station (1375). Please try again later. produces this error with a grayed out graph.

All the other bay area sites I normally use are doing the same.
Candlestick , Waddell , San Luis etc etc...
Back to top
View user's profile Send private message
windward1



Joined: 18 Jun 2000
Posts: 1400

PostPosted: Thu Jul 31, 2014 11:41 pm    Post subject: Reply with quote

Mine are coming in fine now.
Back to top
View user's profile Send private message
ctuna



Joined: 27 Jun 1995
Posts: 1125
Location: Santa Cruz Ca

PostPosted: Fri Aug 01, 2014 1:07 am    Post subject: Yes it seems OK now Reply with quote

Yes it seems OK now
Back to top
View user's profile Send private message
isobars



Joined: 12 Dec 1999
Posts: 20935

PostPosted: Sun Aug 03, 2014 9:31 am    Post subject: Reply with quote

geohaye wrote:
As always, make sure you report bugs directly to the iWindsurf team:
http://help.weatherflow.com/anonymous_requests/new

As far as I can tell, that portal isn't working. After I hit SUBMIT, nothing happens ... not a flicker of recognition. It used to acknowledge transmissions. I don't know whether my repeat messages are piling up at their end or going nowhere.
Back to top
View user's profile Send private message
geohaye



Joined: 03 Apr 2000
Posts: 1437

PostPosted: Mon Aug 04, 2014 11:37 am    Post subject: Reply with quote

Toward the top of the page the system gives a response that a request # was created. The requests go straight to the iWindsurf customer support team.


1.png
 Description:
 Filesize:  33.56 KB
 Viewed:  14516 Time(s)

1.png


Back to top
View user's profile Send private message Visit poster's website
Display posts from previous:   
Post new topic   Reply to topic    iWindsurf Community Forum Index -> Southwest USA, Hawaii, Mexico All times are GMT - 5 Hours
Goto page 1, 2  Next
Page 1 of 2

 
Jump to:  
You cannot post new topics in this forum
You cannot reply to topics in this forum
You cannot edit your posts in this forum
You cannot delete your posts in this forum
You cannot vote in polls in this forum
You can attach files in this forum
You can download files in this forum

myiW | Weather | Community | Membership | Support | Log in
like us on facebook
© Copyright 1999-2007 WeatherFlow, Inc Contact Us Ad Marketplace

Powered by phpBB © 2001, 2005 phpBB Group